Fleet Ops Supervisor: Lead Mobile Maintenance & Service

Cox Communications, Inc.; Houston (TX); On-site; USD 56,000 - 83,000; Full time

Job summary

Cox Fleet is seeking a Fleet Operations Supervisor in Houston to lead technicians and support staff across locations. You will drive service quality, enforce safety standards, and partner with clients to forecast needs and improve uptime.

Responsibilities include staffing, scheduling, workflow planning, and performance tracking to meet client expectations while maintaining compliance with DOT and internal policies.

Qualifications

• High School Diploma/GED and 5 years’ experience in a related field.
• Bachelor’s degree with 3+ years of related experience or advanced degrees with less experience.
• Knowledge of motor vehicle engines, parts, and systems, including their designs, uses, repair, and maintenance.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Serve as the primary contact for assigned clients, ensuring satisfaction and timely communication.
• Provide leadership and day-to-day direction for technicians and staff within areas.
• Bridge communication between field technicians and clients with clear updates and approvals.
• Prepare and present estimates, secure client approvals, and maintain documentation.
• Forecast service needs with clients and recommend solutions to increase uptime and reduce costs.

Skills

Leadership

Communication

Problem-solving

Teamwork

Time management

Analytical thinking

Safety compliance

Customer service

Decision making

Education

High School Diploma/GED

Bachelor's degree in related discipline

Master's degree

Job description

Cox Fleet is seeking a Fleet Operations Supervisor in Houston to lead technicians and support staff across locations. You will drive service quality, enforce safety standards, and partner with clients to forecast needs and improve uptime.

Responsibilities include staffing, scheduling, workflow planning, and performance tracking to meet client expectations while maintaining compliance with DOT and internal policies.