Fleet Operations Coordinator

Master's Transportation, Inc.; Kansas City (MO); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Immediate vesting

FSA/HSA options

Employee discounts

Development opportunities

Job summary

Master’s Transportation, Inc. is seeking a Fleet Service Coordinator to provide administrative and operational support for a fleet service department focused on buses and vans.

You will act as the central point of coordination among customers, technicians, the parts department, the warranty lead, vendors, and suppliers to keep jobs moving. The role emphasizes accurate information, timely follow-up, and cross-functional collaboration; mechanical duties are not performed by the coordinator.

Qualifications

• High school diploma or equivalent required.
• Administrative, service coordination, parts, purchasing, warranty, or related experience required.
• Strong computer skills and ability to work in service management, ordering, and vendor systems.
• Experience using parts catalogs and placing or tracking parts orders.
• Experience working with vendors and suppliers.
• Strong organization, follow-up, communication, and data-entry skills.
• Ability to manage multiple open jobs and changing priorities with accuracy and urgency.
• Ability to work effectively with customers, technicians, parts personnel, and department leadership.

Responsibilities

• Coordinate the flow of service work among customers, technicians, the parts department, the warranty lead, vendors, and suppliers.
• Maintain current job status, notes, documentation, and follow-up activities in the service management system.
• Track open repair orders and service jobs, identify delays or missing information, and follow up with the appropriate parties to keep work moving.
• Support warranty claim processing by gathering required information, maintaining documentation, monitoring claim status, and coordinating with the warranty lead.
• Research, order, and track parts using parts catalogs, vendor systems, and internal resources.
• Communicate with vendors and suppliers regarding availability, pricing, order status, back-orders, and delivery timelines.
• Coordinate technician scheduling and communicate changes, priorities, parts availability, and job readiness to the shop floor.
• Provide customers and internal stakeholders with timely, accurate updates on service status and anticipated next steps.
• Review records for completeness and accuracy and help resolve discrepancies involving parts, labor, warranty, or job status.

Skills

Administrative coordination

Parts purchasing

Warranty coordination

Vendor relations

Data entry

Customer communication

Organization

Education

High school diploma

Tools

Service management software

Parts catalogs

Job description

Master’s Transportation, Inc. is seeking a Fleet Service Coordinator to provide administrative and operational support for a fleet service department focused on buses and vans.

You will act as the central point of coordination among customers, technicians, the parts department, the warranty lead, vendors, and suppliers to keep jobs moving. The role emphasizes accurate information, timely follow-up, and cross-functional collaboration; mechanical duties are not performed by the coordinator.