Fleet Manager: Lead an Owner-Operator Network in Multimodal Logistics

World Shipping, Inc.; Garfield Heights (OH); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Life insurance

AD&D insurance

Disability insurance

Employee Assistance Program

401(k) match

Paid time off

Tuition assistance

Bonus eligibility

Internal mobility

Résumé du poste

World Group seeks a Fleet Manager for our new terminal in Cleveland, OH. You will serve as the direct link between drivers and customers, building trust with owner-operators and supporting day-to-day operations to maximize on-time service and fleet productivity.

Responsibilities include leading a fleet of owner-operators, monitoring delivery performance, coordinating loads, negotiating rates, and ensuring DOT compliance.

Qualifications

• 2-5 years of intermodal/container transportation experience.
• Working knowledge of DOT regulations.
• Experience working with fleet of contractors/owner-operators.
• Exemplary customer service and interpersonal skills.
• Excellent verbal and written communication skills.
• Proficient with TMS and MS Office.

Responsabilités

• Provide leadership and supervise fleet of owner-operators.
• Monitor and ensure effective and efficient delivery performance, fleet profitability and compliance with regulations.
• Assign equipment as needed.
• Maximize efficiency and profitability of every delivery.
• Oversee fair and equitable distribution of loads amongst contractors.
• Plan and execute order of deliveries to create efficient load drop-offs and pick-ups.
• Ability to accept and decline loads and coordinate with the Customer Success team.
• Negotiate rates with contractors outside of the ICOA.
• Develop lasting relationships with fleet of contractors to improve performance and encourage retention.
• Resolve customer/terminal/rail disputes involving contractors.
• Monitor contractor’s compliance and use discretion to take appropriate action related to the following: DOT and compliance regulations, controlled substance suspicion, hours of service, vehicle compliance.
• Coordinate required training for fleet of contractors.

Connaissances

Fleet management

DOT regulations

Owner-operators

Customer service

MS Office

Outils

TMS

Excel

Outlook

Description du poste

World Group seeks a Fleet Manager for our new terminal in Cleveland, OH. You will serve as the direct link between drivers and customers, building trust with owner-operators and supporting day-to-day operations to maximize on-time service and fleet productivity.

Responsibilities include leading a fleet of owner-operators, monitoring delivery performance, coordinating loads, negotiating rates, and ensuring DOT compliance.