Fleet Maintenance Service Scheduler

Saia Inc.; Memphis (TN); On-site; USD 37,000 - 42,000; Full time

Job summary

Saia Inc. is a logistics and transportation company committed to reliability and people-first service.

The Maintenance Scheduler coordinates repairs and schedules work for shop and field service personnel, ensuring efficient service delivery and minimized downtime through effective scheduling and coordination. This role requires a high school diploma or GED and 2+ years in maintenance or service writing, with knowledge of transportation and diagnostic software and MS Office.

Qualifications

• High school diploma or GED.
• 2+ years of maintenance, service writing, or related experience.
• Knowledge of transportation and diagnostic software.
• Proficiency in Microsoft Office.

Responsibilities

• Schedules repairs and coordinates work for shop and field service personnel.
• Facilitates timely processing of work orders and maintains efficient workflow.
• Communicates with customers to clarify service needs and provides accurate estimates.
• Tracks and monitors service progress to ensure efficiency.
• Prepares and maintains detailed records of service activities.
• Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize downtime.
• Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs, ensuring timely and cost-effective resolutions.
• Runs daily and weekly preventative maintenance reports, scheduling routine maintenance to maintain equipment readiness.

Skills

Transportation software knowledge

Microsoft Office proficiency

Education

High school diploma or GED

Job description

Saia Inc. is a logistics and transportation company committed to reliability and people-first service.

The Maintenance Scheduler coordinates repairs and schedules work for shop and field service personnel, ensuring efficient service delivery and minimized downtime through effective scheduling and coordination. This role requires a high school diploma or GED and 2+ years in maintenance or service writing, with knowledge of transportation and diagnostic software and MS Office.