Maintenance Service Writer: Schedule Repairs & Boost Uptime

Saia, Inc.; Houston (TX); On-site; USD 37,000 - 42,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Saia, Inc. is seeking a Maintenance Scheduler to coordinate repairs and schedule shop and field service personnel, ensuring efficient service delivery. You will manage work orders, monitor progress, and minimize downtime through effective scheduling.

Role requires a high school diploma and 2+ years in maintenance or service writing, plus knowledge of transportation software and MS Office. Pay ranges from $26.85 to $30.80 per hour, based on experience, with full-time employment.

Qualifications

• High school diploma or GED.
• 2+ years of maintenance, service writing, or related experience.
• Knowledge of transportation and diagnostic software.
• Proficiency in Microsoft Office.

Responsibilities

• Schedules repairs and coordinates work for shop and field service personnel.
• Facilitates timely processing of work orders and maintains efficient workflow.
• Communicates with customers to clarify service needs and provides accurate estimates.
• Tracks and monitors service progress to ensure efficiency.
• Prepares and maintains detailed records of service activities.
• Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize downtime.
• Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs, ensuring timely and cost-effective resolutions.
• Runs daily and weekly preventative maintenance reports, scheduling routine maintenance to maintain equipment readiness.

Skills

Maintenance

Service writing

Transportation software

Microsoft Office

Education

High school diploma or GED

Job description

Saia, Inc. is seeking a Maintenance Scheduler to coordinate repairs and schedule shop and field service personnel, ensuring efficient service delivery. You will manage work orders, monitor progress, and minimize downtime through effective scheduling.

Role requires a high school diploma and 2+ years in maintenance or service writing, plus knowledge of transportation software and MS Office. Pay ranges from $26.85 to $30.80 per hour, based on experience, with full-time employment.