Service Writer & Scheduler — Fleet Maintenance

Saia; Houston (TX); Vor Ort; USD 37.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Great benefits

Equal Opportunity Employer

Zusammenfassung

Saia is seeking a Maintenance Coordinator to schedule repairs and coordinate work for shop and field service personnel, ensuring efficient service delivery and minimal downtime. The role involves overseeing work orders, tracking service progress, and communicating with customers to clarify needs and provide estimates.

Applicants should have a high school diploma or GED and 2+ years in maintenance or service writing, with knowledge of transportation and diagnostic software, plus proficiency in

Qualifikationen

• High school diploma or GED required.
• 2+ years of maintenance, service writing, or related experience.
• Knowledge of transportation and diagnostic software.
• Proficiency in Microsoft Office.

Aufgaben

• Schedules repairs and coordinates work for shop and field service personnel.
• Facilitates timely processing of work orders and maintains efficient workflow.
• Communicates with customers to clarify service needs and provides accurate estimates.
• Tracks and monitors service progress to ensure efficiency.
• Prepares and maintains detailed records of service activities.
• Monitors driver vehicle inspection reports and schedules necessary repairs to minimize downtime.
• Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs.
• Runs daily and weekly preventative maintenance reports, scheduling routine maintenance to maintain equipment readiness.

Kenntnisse

Maintenance coordination

Microsoft Office

Customer communication

Transportation knowledge

Ausbildung

High school diploma or GED

Tools

Diagnostic software

Jobbeschreibung

Saia is seeking a Maintenance Coordinator to schedule repairs and coordinate work for shop and field service personnel, ensuring efficient service delivery and minimal downtime. The role involves overseeing work orders, tracking service progress, and communicating with customers to clarify needs and provide estimates.

Applicants should have a high school diploma or GED and 2+ years in maintenance or service writing, with knowledge of transportation and diagnostic software, plus proficiency in