Maintenance & Service Scheduler

Saia Inc.

Kansas City (KS)

On-site

USD 37,000 - 42,000

Full time

5 days ago

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Job summary

Saia Inc. is seeking a Maintenance Service Coordinator to schedule repairs and oversee shop and field service activity, ensuring minimal downtime and efficient work-flow. The role focuses on coordinating repairs, processing work orders, and communicating with customers to clarify service needs and estimates.

A solid background in maintenance support and proficiency with diagnostic software is preferred. Join Saia Inc.

Qualifications

High school diploma or GED required.
2+ years of maintenance, service writing, or related experience.
Knowledge of transportation and diagnostic software.
Proficiency in Microsoft Office.

Responsibilities

Schedules repairs and coordinates work for shop and field service personnel.
Facilitates timely processing of work orders and maintains efficient workflow.
Communicates with customers to clarify service needs and provides accurate estimates.
Tracks and monitors service progress to ensure efficiency.
Prepares and maintains detailed records of service activities.
Monitors electronic driver vehicle inspection report write-ups at non-shop terminals and schedules necessary repairs to minimize downtime.
Coordinates with internal shops and outside vendors to schedule, approve, and expedite repairs, ensuring timely and cost-effective resolutions.
Runs daily and weekly preventative maintenance reports, scheduling routine maintenance to maintain equipment readiness.