Logistics Service Writer & Maintenance Scheduler

20 Saia Motor Freight Line LLC; Memphis (TN); On-site; USD 37,000 - 42,000; Full time

Job summary

Saia is seeking a maintenance coordinator to schedule repairs and coordinate shop and field service personnel, ensuring efficient service delivery and minimal downtime. The role involves processing work orders, communicating with customers for service details and estimates, and tracking progress meticulously.

Ideal candidates have a high school diploma or GED, 2+ years in maintenance or service writing, knowledge of transportation and diagnostic software, and strong MS Office skills.

Qualifications

• High school diploma or GED required.
• 2+ years of maintenance, service writing, or related experience.
• Knowledge of transportation and diagnostic software.
• Proficiency in Microsoft Office.

Responsibilities

• Schedules repairs and coordinates work for shop and field service personnel.
• Facilitates timely processing of work orders and maintains efficient workflow.
• Communicates with customers to clarify service needs and provide estimates.
• Tracks and monitors service progress to ensure efficiency.
• Prepares and maintains detailed records of service activities.
• Monitors driver vehicle inspection reports and schedules necessary repairs to minimize downtime.

Education

High school diploma or GED

Tools

Microsoft Office

Diagnostic software

Job description

Saia is seeking a maintenance coordinator to schedule repairs and coordinate shop and field service personnel, ensuring efficient service delivery and minimal downtime. The role involves processing work orders, communicating with customers for service details and estimates, and tracking progress meticulously.

Ideal candidates have a high school diploma or GED, 2+ years in maintenance or service writing, knowledge of transportation and diagnostic software, and strong MS Office skills.