Fleet Experience Specialist

Premier Truck Group; Dallas, Northern (TX, KY); Hybrid; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Lever, Inc. is seeking a Fleet Coordinator to greet customers, answer inquiries, and schedule appointments. You will walk around the vehicle with customers to complete the Walk Around Sheet, obtain approval, and verify warranties or recalls.

You’ll ensure accurate contact and payment details, sign the Work Order, and attach all related documents. Data entry in SSI for Express Assessment is required. The role emphasizes thoroughness, clear communication, and accurate record-keeping to support

Qualifikationen

• High school diploma or GED required.
• Combination of education, training, or experience acceptable.
• IND -Service required.

Aufgaben

• Greet customers on the phone or in person.
• Set appointments and answer inquiries.
• Walk around the unit with the customer to complete the Walk Around Sheet.
• Review walk around with customer and obtain approval.
• Verify and print warranties or recalls for the customer's vehicle.
• Verify customer contact information and payment method.
• Complete and sign the Work Order.
• Check history attached to the work order.
• Attach all functional sheets to the work order (Come Backs, Quality Control).
• Enter pertinent information in SSI for Express Assessment.

Kenntnisse

Customer service

Phone & in-person greeting

Appointment scheduling

Ausbildung

High school diploma or GED

Tools

SSI for Express Assessment

Work Order system

Jobbeschreibung

Lever, Inc. is seeking a Fleet Coordinator to greet customers, answer inquiries, and schedule appointments. You will walk around the vehicle with customers to complete the Walk Around Sheet, obtain approval, and verify warranties or recalls.

You’ll ensure accurate contact and payment details, sign the Work Order, and attach all related documents. Data entry in SSI for Express Assessment is required. The role emphasizes thoroughness, clear communication, and accurate record-keeping to support