Fleet Dispatch Specialist (1st Shift) – Service Calls

All-Fleet-Inc; Zion (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth

Fast-paced environment

Team support

Job summary

All Fleet Inc. is seeking a Service Call Coordinator for 1st shift in Illinois. The role focuses on dispatching mobile diesel technicians and coordinating service calls to keep fleets moving efficiently.

You will manage priority requests, communicate with customers and technicians, and optimize routes and schedules in a high-pressure environment. Competitive pay and growth opportunities accompany this mission-critical position.

Qualifications

• Experience handling multiple service requests in fast-paced environments.
• Excellent clear communication and professional demeanor.
• Familiarity with trucking/repair industry or fast learner.
• Strong problem-solving abilities and ability to prioritize urgent tasks.

Responsibilities

• Own inbound service requests and ensure calls are handled efficiently.
• Dispatch and coordinate mobile diesel technicians to maximize speed and coverage.
• Plan routes and resource allocation to prevent delays.
• Manage key accounts and keep customers informed.

Skills

High-stakes work

Communication

Trucking knowledge

Problem solving

Urgency prioritization

Tech-savvy

Team player

Tools

Dispatch software

Job description

All Fleet Inc. is seeking a Service Call Coordinator for 1st shift in Illinois. The role focuses on dispatching mobile diesel technicians and coordinating service calls to keep fleets moving efficiently.

You will manage priority requests, communicate with customers and technicians, and optimize routes and schedules in a high-pressure environment. Competitive pay and growth opportunities accompany this mission-critical position.