Service Dispatch Coordinator — Fast-Paced, Growth-Driven

All-Fleet-Inc; Zion (IL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth

Fast-Paced Environment

Team Backing

Job summary

All Fleet Inc. is seeking a Service Dispatch Coordinator for 1st shift to manage inbound service requests and coordinate mobile diesel technicians, ensuring rapid response and efficient scheduling.

You will think ahead to optimize routes, handle high-value accounts, and maintain logs while communicating with customers, technicians, and vendors in a fast-paced environment. The role requires strong problem-solving, excellent communication, and tech-savvy dispatch capabilities, with a focus on

Qualifications

• Thrives in high-pressure environments with multiple service requests.
• Excellent communication for customers, technicians, and vendors.
• Understanding of trucking/repair industry or quick learner.
• Strong problem-solving and scheduling abilities.

Responsibilities

• Own inbound service requests and ensure efficient handling.
• Dispatch and coordinate mobile technicians to maximize speed and coverage.
• Anticipate routes and allocate resources to prevent delays.
• Manage high-value accounts and keep customers informed.
• Address emergencies in real-time and adjust schedules accordingly.
• Communicate via calls, texts, and digital systems to keep all parties aligned.
• Maintain records, logs, and performance reports.

Skills

High-stakes handling

Communication skills

Industry knowledge

Problem solving

Priority setting

Tech-savvy

Team player

Tools

Dispatch software

Multi-line phones

Digital logs

Job description

All Fleet Inc. is seeking a Service Dispatch Coordinator for 1st shift to manage inbound service requests and coordinate mobile diesel technicians, ensuring rapid response and efficient scheduling.

You will think ahead to optimize routes, handle high-value accounts, and maintain logs while communicating with customers, technicians, and vendors in a fast-paced environment. The role requires strong problem-solving, excellent communication, and tech-savvy dispatch capabilities, with a focus on