Evening Dispatch Coordinator — Fleet Services

All-Fleet-Inc; Zion (IL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Career Growth & Advancement

Fast-Paced, Exciting Work Environment

A Team That Has Your Back

Job summary

All Fleet Inc. is seeking a 2nd Shift Service Call Coordinator to act as the backbone of evening operations, handling urgent calls, technician dispatching, and real-time problem-solving.

This role suits individuals who thrive in fast-paced environments and can juggle multiple tasks efficiently. You will own inbound service requests, dispatch mobile diesel technicians, optimize routes, and maintain high-value accounts, using dispatch software and digital logs to keep records and stay in sync with

Qualifications

• Strong communication and problem-solving abilities.
• Ability to multitask in a fast-paced environment.
• Familiarity with dispatch software and digital logs.
• Team-oriented with a proactive approach to service.

Responsibilities

• Own inbound service requests and ensure efficient handling.
• Dispatch & coordinate mobile technicians to maximize speed and coverage.
• Think ahead to optimize routes and resource allocation.
• Manage high-value accounts and keep customers informed.
• Solve problems in real-time and adjust schedules as needed.
• Communicate effectively via calls, texts, and digital systems.
• Track and maintain performance records and logs.

Skills

Communication skills

Multi-tasking

Tech-savvy

Team player

Problem-solving

Tools

Dispatch software

Multi-line phones

Digital logs

Job description

All Fleet Inc. is seeking a 2nd Shift Service Call Coordinator to act as the backbone of evening operations, handling urgent calls, technician dispatching, and real-time problem-solving.

This role suits individuals who thrive in fast-paced environments and can juggle multiple tasks efficiently. You will own inbound service requests, dispatch mobile diesel technicians, optimize routes, and maintain high-value accounts, using dispatch software and digital logs to keep records and stay in sync with