Fleet Coordinator - Flexible Schedule & Growth (Charlotte)

ContainerPort Group; Charlotte (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

Medical, Prescription, Dental, Vision

Life, AD&D, & Disability insurance

401(k) plan with up to 6% companymatch

Paid Time Off

Flexible work arrangements

Internal Mobility & professional devt

Tuition assistance

Bonus Eligibility

Job summary

ContainerPort Group (CPG®), a World Group company, is seeking a Fleet Coordinator for our growing terminal in Charlotte, NC. The role focuses on delivering a superior local customer experience by building relationships with warehouses and vendors, and by acting as the liaison between terminal operations and the customer-facing team.

This hands-on, high-execution position requires coordinating quote rates, processing orders, and providing timely shipment updates to ensure smooth terminal

Qualifications

• High School Diploma or GED required.
• College Degree preferred.
• 1+ year trucking industry experience preferred.
• Highly organized individual with great communication skills.
• Ability to thrive in a fast-paced environment with heavy email/phone/messaging volume.
• Computer skills required: Microsoft Office Suite, familiarity with Transportation Management Systems

Responsibilities

• Communicating quote rates and service capabilities
• Processing orders as they arrive
• Providing information on shipment status, anticipated service failures, new pick-up and delivery times, and alternative solutions if applicable
• Gathering feedback, identify trends, and bringing new ideas to improve the customer experience
• Entering time-sensitive order information accurately into computer systems
• Responding to questions and requests as quickly as possible, making every effort to exceed customer expectations
• Ensuring customer location and contact information is up to date and accurate in computer systems
• Performing other duties as requested

Skills

Communication skills

Organizational skills

Customer service

Ability to work in fast-paced env

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Office Suite

Transportation Management Systems

Job description

ContainerPort Group (CPG®), a World Group company, is seeking a Fleet Coordinator for our growing terminal in Charlotte, NC. The role focuses on delivering a superior local customer experience by building relationships with warehouses and vendors, and by acting as the liaison between terminal operations and the customer-facing team.

This hands-on, high-execution position requires coordinating quote rates, processing orders, and providing timely shipment updates to ensure smooth terminal