Fleet Admin & Accounts Payable Specialist

Guardian Fleet Services; Knoxville (TN); On-site; USD 1,653,000 - 2,480,000; Full time

Benefits offered by this job

Paid Time Off & Paid Holidays

Life and AD&D insurance

401(k) Plan

Short Term Disability & Long-Term Disb

Hospital Indemnity

Cancer plan

Employee Assistance Program

Employee Referral Bonus

Job summary

Guardian Fleet Services is seeking an Administrative Assistant I to support daily office operations in a fast-paced towing and impound environment. You will handle accounts payable, invoicing, and documentation of tow tickets, invoices, and payments, ensuring coordination between drivers, dispatch, customers, and management with professionalism.

The role emphasizes accurate data entry, attention to detail, and strong communication, especially under pressure, to keep the office compliant and

Qualifications

• 1+ year of administrative, clerical, or customer service experience.
• Basic understanding of accounts receivable, invoicing, or payment processing.
• Strong computer skills and data entry ability.
• Ability to learn towing/impound management systems quickly.
• Excellent communication, especially in stressful situations.
• High attention to detail and accuracy.
• Ability to work in a fast-paced environment with interruptions.

Responsibilities

• Process daily invoices accurately and on time.
• Assist with accounts payable and title processing.
• Review tickets for correct billing codes and docs.
• Post customer, motor club, and municipal payments.
• Reconcile daily cash, card, and check deposits.
• Follow up on outstanding balances and billing discrepancies.
• Prepare and send statements to customers and agencies.
• Maintain organized records for audits and compliance.
• Answer calls and help customers with invoice questions.
• Support dispatch and yard staff with vehicle data and notes.
• Assist with impound releases and fee collection.
• Enter data into towing management software with accuracy.
• Maintain office supplies and forms.
• Support management with reports and general tasks.

Skills

Accounts receivable

Data entry

Customer service

Office software

Communication

Tools

Towing management software

Billing system

Job description

Guardian Fleet Services is seeking an Administrative Assistant I to support daily office operations in a fast-paced towing and impound environment. You will handle accounts payable, invoicing, and documentation of tow tickets, invoices, and payments, ensuring coordination between drivers, dispatch, customers, and management with professionalism.

The role emphasizes accurate data entry, attention to detail, and strong communication, especially under pressure, to keep the office compliant and