Administrative Assistant — Dispatch & Office Support

Guardian Fleet Services Inc.; Fort Wayne (IN); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Two medical plans

Vision insurance

Employer-paid Life and AD&D

Voluntary Insurance Plans

401(k) Plan

Short-Term Disability

Long-Term Disability

Holiday Pay

PTO

Employee Assistance Program

Employee Referral Bonus

Job summary

Guardian Fleet Services Inc. is seeking an Office Administrative Assistant to support daily office operations in Ft Wayne, IN. Hours are Monday–Friday, 8:00 AM–5:00 PM, with duties spanning data entry, filing, billing, reporting, and customer communication.

The candidate should be detail-oriented, proficient with computers, and able to stay organized in a busy environment. Previous dispatch experience and Tow Book familiarity are a plus.

Qualifications

• High School Diploma or equivalent.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Comfortable using computers and learning new software.
• Accurate data entry and basic computer skills.
• Professional communication and phone etiquette.
• Ability to read and write in English.
• Ability to work independently while also being a team player.
• Ability to prioritize tasks and meet deadlines in a busy office environment.
• Previous office, administrative, customer service, or dispatch experience is a plus.
• Experience with Tow Book or similar dispatch software is a plus.

Responsibilities

• Prepare and file vehicle title and Certificate of Authority paperwork with the State of Indiana.
• Accurately enter and maintain information in the company’s dispatch and computer systems.
• Assist with light billing, including entering charges and maintaining billing records.
• File and maintain company records, paperwork, and other documentation.
• Pull and organize reports as requested by management.
• Assist with customer emails and other customer service needs.
• Maintain accurate and organized records and documentation.
• Assist with general office tasks and administrative duties.
• Cross-train in dispatch and provide support to the dispatch team as needed.
• Communicate professionally with customers, employees, state agencies, and other contacts.
• Follow established company procedures and maintain confidentiality of company and customer information.
• Perform other duties as assigned.

Skills

Organizational skills

Time management

Attention to detail

Computer literacy

English literacy

Team player

Education

High School Diploma or equivalent

Tools

Tow Book

Job description

Guardian Fleet Services Inc. is seeking an Office Administrative Assistant to support daily office operations in Ft Wayne, IN. Hours are Monday–Friday, 8:00 AM–5:00 PM, with duties spanning data entry, filing, billing, reporting, and customer communication.

The candidate should be detail-oriented, proficient with computers, and able to stay organized in a busy environment. Previous dispatch experience and Tow Book familiarity are a plus.