Fixed Operations Director — Profit, People & Service

campingworld; Spring (TX); In loco; USD 95.000 - 145.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training

Medical, dental, vision benefits

Descrizione del lavoro

Camping World is seeking a Fixed Operations Director to lead our service team in Spring, Texas. You will supervise the Service Manager(s) and drive departmental profitability while maintaining exceptional customer satisfaction.

This role requires strong P&L acumen, hands-on leadership of technicians and advisors, and proficiency with dealership software. Join a growing network known for employee development and strong partner relations.

Competenze

• Experience managing a high-volume service center (RV/auto/marine/power sports) preferred.
• Proven ability to drive customer satisfaction and profitability in a fast-paced environment.
• Knowledge of RVs and RV systems is a plus.
• Strong written and verbal communication skills.
• Proficiency with dealership software (ADP, IDS, Reynolds & Reynolds).
• MS Office (Word, Excel, Outlook) intermediate or higher.

Mansioni

• Support and manage the Service Manager(s) as part of Fixed Operations in the location.
• Ensure high levels of customer satisfaction across the service department.
• Drive profitability through sales, gross profit, P&L management, and labor cost control.
• Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers.
• Foster a culture of employee development, retention, and philanthropy.
• Create and maintain strong vendor relationships.
• Meet or exceed monthly budget projections.
• Maintain a safe and functional working environment.

Conoscenze

Service center management

Customer satisfaction

P&L management

Vendor relations

Communication skills

MS Office

Strumenti

ADP

IDS

Reynolds & Reynolds

Descrizione del lavoro

Camping World is seeking a Fixed Operations Director to lead our service team in Spring, Texas. You will supervise the Service Manager(s) and drive departmental profitability while maintaining exceptional customer satisfaction.

This role requires strong P&L acumen, hands-on leadership of technicians and advisors, and proficiency with dealership software. Join a growing network known for employee development and strong partner relations.