Gym Club Manager - Lead Member Experience & Operations

Planet Fitness; Cottage Grove (MN); On-site; USD 46,000 - 48,000; Full time

Job summary

Planet Fitness in Cottage Grove, MN is seeking a full-time Gym Manager to oversee daily gym operations and ensure a positive member experience while driving financial success. You will supervise staff, handle front desk tasks, and support marketing efforts to attract and retain members.

The role requires strong leadership, customer service, and communication skills, with a high school diploma and supervisory experience preferred.

Qualifications

• High school diploma required.
• Prior supervisory experience required.
• Strong customer service skills required.
• Strong communication, organizational and leadership skills required.
• Basic computer proficiency required.

Responsibilities

• Oversee staff recruitment, hiring, training, scheduling and supervision.
• Oversee member service and ensure excellent customer experience at all times.
• Manage front desk tasks and provide gym tours to potential members.
• Process weekly employee payroll.
• Oversee marketing efforts and ensure staff are trained on campaigns.
• Authorize expenditures and handle daily deposits.
• Prepare new hire forms and coordinate with regional manager.
• Provide backup support when staff are out.

Skills

Customer service

Leadership

Communication

Organization

Problem solving

Education

High school diploma

Job description

Planet Fitness in Cottage Grove, MN is seeking a full-time Gym Manager to oversee daily gym operations and ensure a positive member experience while driving financial success. You will supervise staff, handle front desk tasks, and support marketing efforts to attract and retain members.

The role requires strong leadership, customer service, and communication skills, with a high school diploma and supervisory experience preferred.