Fitness Club Manager: Lead Team, Elevate Member Experience

Planet Fitness; Portland (ME); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Planet Fitness is seeking a Club Manager to oversee gym operations and deliver a superior, Judgement Free member experience. You will lead a team, ensure cleanliness, recruit and train staff, and drive a financially successful club.

The role requires a positive, energetic leader with good customer service skills and the ability to manage payroll and staff. Regional Manager reports to oversee operations.

Qualifications

• Superior customer service skills, preferably in the fitness industry.
• Experience working as an Assistant Manager at Planet Fitness preferred.
• Exceptional leadership, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hard working, enthusiastic and energetic.
• Strong problem resolution skills.
• Current CPR Certification recommended.
• Must be 18 years of age or older.
• Must be punctual.
• Must have the ability to be constantly on call in an immediate as needed basis.

Responsibilities

• Create and maintain a culture of positivity and motivation within the club for the benefit of the Team Members and customers.
• Create and maintain a friendly welcoming atmosphere for all Team Members, members, prospective members and guests and ensure Team Members follow superior customer service guidelines. Provide 1 service.
• Keep clubs spotlessly clean.
• Recruit, hire, train and develop a high-performing club Team Members.
• Payroll
• Staff Management

Skills

Superior customer service

Leadership

Diplomacy

Microsoft Suite

CPR Certification recommended

Punctuality

On-call readiness

Tools

Microsoft Office

Job description

Planet Fitness is seeking a Club Manager to oversee gym operations and deliver a superior, Judgement Free member experience. You will lead a team, ensure cleanliness, recruit and train staff, and drive a financially successful club.

The role requires a positive, energetic leader with good customer service skills and the ability to manage payroll and staff. Regional Manager reports to oversee operations.