Fitness Club Front Desk & Team Leader

edgefitness; Naperville (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Free gym membership

Health benefits

PTO & holidays

401k

Employee discounts

Career growth

Certifications reimbursements

Life insurance

LTD & EAP

Job summary

Edge Fitness, LLC is seeking a Front Desk Manager to lead the front desk team and ensure daily club operations align with our brand standards. You will supervise Fitness Consultants, recruit and train staff, schedule shifts, and drive guest experience.

You will partner with management to hit KPIs, maintain club facilities, manage member concerns, and uphold grooming and policy standards. We offer a free gym membership, health benefits, PTO, 401k, discounts, and opportunities for growth.

Qualifications

• Energy and enthusiasm for fitness and people.
• Thrives in a customer-focused environment.
• 2+ years leading large cross-functional teams including coaching and motivating staff.

Responsibilities

• Manages front desk department and coordinates with department heads.
• Recruits, interviews, and hires front desk staff.
• Schedules staff to meet club goals within payroll budgets.
• Coaches and develops front desk staff in sales and customer service.

Skills

Energy

Enthusiasm

Customer focus

Leadership

Job description

Edge Fitness, LLC is seeking a Front Desk Manager to lead the front desk team and ensure daily club operations align with our brand standards. You will supervise Fitness Consultants, recruit and train staff, schedule shifts, and drive guest experience.

You will partner with management to hit KPIs, maintain club facilities, manage member concerns, and uphold grooming and policy standards. We offer a free gym membership, health benefits, PTO, 401k, discounts, and opportunities for growth.