Fitness Club Front Desk Associate (Weekend Evenings)

Planet Fitness; Washington (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Planet Fitness is seeking a Front Desk Representative to warmly greet members and guests, handle front desk tasks, sign up new members, and give tours. You will support member questions, update accounts, and help maintain a clean club environment.

Ideal candidates bring a customer service mindset, basic computer skills, and a passion for fitness. This role requires reliability, punctuality, and the ability to work weekend evenings.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• A passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability a must.
• Exceptional customer service and ability to interact professionally with members and coworkers.
• Strong listening and problem-solving skills.
• Diplomacy in all interactions and appropriate language.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests, delivering exceptional service.
• Answer phones and assist callers with inquiries.
• Check members into the system and sign up new members.
• Give tours to prospective members.
• Update member accounts as needed.
• Address member questions promptly and escalate to management when appropriate.
• Help maintain club cleanliness and presentation.

Skills

Customer service

Computer basics

Fitness passion

Positive attitude

Punctuality

Active listening

Diplomacy

Age 18+

Education

High School Diploma or GED

Job description

Planet Fitness is seeking a Front Desk Representative to warmly greet members and guests, handle front desk tasks, sign up new members, and give tours. You will support member questions, update accounts, and help maintain a clean club environment.

Ideal candidates bring a customer service mindset, basic computer skills, and a passion for fitness. This role requires reliability, punctuality, and the ability to work weekend evenings.