First-Shift Warehouse Operations Manager

Nordstrom, Inc.; Dubuque (IA); On-site; USD 59,000 - 98,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

PTO accruals

Holidays

Job summary

Nordstrom, Inc. is seeking an Operations Manager in Dubuque, IA, to lead a warehouse team and drive performance aligned with the company’s customer promise.

You will coach staff, manage budgets, monitor expenditures, and implement corrective actions to meet financial targets and improve service, cost, and quality. The role requires 5+ years in warehouse leadership, strong data analysis, and hands-on experience with warehouse systems.

Qualifications

• 5+ years of warehouse management experience.
• Ability to lead a team of ~20 employees and develop leaders.
• Experience implementing CI actions to improve cost, service, and quality.

Responsibilities

• Lead, develop, and grow the performance of a team of about 20 employees
• Recruiting, selecting, onboarding, and training the right resources
• Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance
• Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions
• Drive KPI metrics as well as 4DX and facility performance scorecards

Skills

Leadership

Team development

Coaching

Budgeting

Performance management

Data analysis

KPI knowledge

Tools

Warehouse management software

Job description

Nordstrom, Inc. is seeking an Operations Manager in Dubuque, IA, to lead a warehouse team and drive performance aligned with the company’s customer promise.

You will coach staff, manage budgets, monitor expenditures, and implement corrective actions to meet financial targets and improve service, cost, and quality. The role requires 5+ years in warehouse leadership, strong data analysis, and hands-on experience with warehouse systems.