FIRST IMPRESSIONS ATRIUM|Full Time

Vance Thompson Vision; Cedar Rapids, Northern (IA, KY); Hybrid; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Shoe allowance for full-time team成员

Education Allowance

Wellness Program paired with a Life...

Medical, dental and vision insurance

Retirement savings contributions

Zusammenfassung

Vance Thompson Vision in Cedar Rapids is seeking a friendly and motivated First Impressions – Atrium Concierge to join our patient-focused team. You will warmly greet patients, register them, and coordinate with departments to ensure a smooth check-in experience while maintaining a welcoming atrium environment.

Ideal candidates bring customer service experience, a positive attitude, and strong communication skills.

Qualifikationen

• High school diploma or equivalent required.
• Customer service experience is helpful.
• Strong communication and interpersonal skills.

Aufgaben

• Greet and register patients promptly and pleasantly.
• Coordinate with internal departments to address patient needs.
• Handle escalated patient concerns and provide solutions.
• Participate in the patient-informed consent process.
• Ensure atrium is clean, visually appealing, and stocked with food items.
• Enter and verify patient insurance information; collect payments as needed.

Kenntnisse

Customer service

Communication

Teamwork

Positive attitude

Ausbildung

High school diploma or equivalent

Jobbeschreibung

# FIRST IMPRESSIONS ATRIUM|Full TimeCedar Rapids Clinic - Cedar Rapids, IA 52402## Description**Why VTV:**At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world-class culture while making a meaningful impact.Our core values that provide our foundation:* **Caring -** We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.* **Fun -** We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.* **Committed -** We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.* **Egalitarian -** We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.* **Excellence -** We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.**Job Opportunity:**We are growing and we are looking for a **First Impressions – Atrium Concierge**to join our team!*You Are:** Ready to live out our core values in patient and team member interactions* Able to bring a positive attitude every day* Team-oriented* Able to demonstrate strong customer service and communication skills*You Will Make an Impact By:** Greeting and registering patients in a prompt, pleasant, and helpful manner.* Communicating with internal departments regarding patient needs.* Handling difficult or escalated patient concerns and providing positive solutions.* Participating in the patient-informed consent process.* Ensuring the atrium area is clean and visually appealing to patients, and that food items are fully stocked and available at all times.* Collecting and entering patient’s insurance information into the database.* Verifying patient insurance information and demographics.* Collecting payments for drops, surgeries and/or account balances.* Exceeding our patient’s expectations through active listening, effective communication, and empathy.*You Have:** A high school diploma or equivalent* Previous customer service experience helpful**Investments in YOU:**Vance Thompson Vision offers a full benefits package and competitive compensation, including:* Medical, dental and vision insurance* Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance* A variety of voluntary benefits for you and your family* Shoe allowance for full-time team members* Education Allowance* Wellness Program paired with a Lifestyle Spending AccountVance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.