Ophthalmic Assistant, Retina

Vance Thompson Vision; Sioux Falls (SD); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings contributions

Life insurance

Disability insurance

Shoe allowance

Education allowance

Wellness program

Lifestyle spending account

Job summary

Vance Thompson Vision is seeking an Ophthalmic Assistant to join the Retina team in Sioux Falls. You will triage patients, document medical histories, perform screening tests, and assist with imaging and in-office procedures. A high school diploma and patient care experience are preferred, with AAO home study a plus.

The role emphasizes accuracy, organization, and teamwork in delivering excellent patient care and patient experience daily.

Qualifications

• High school diploma or equivalent is required.
• Completion of AAO home study is preferred.
• Prior patient care experience is preferred.

Responsibilities

• Triaging patients and recording medical history accurately.
• Obtaining chief complaint and performing screening activities (vision tests, pupil dilation, BP).
• Performing macular OCT imaging and other retinal imaging as needed.
• Preparing exam rooms and patient charts for doctors; assisting with in-office procedures.
• Triaging patient phone calls and ensuring patient satisfaction.
• Open/close exam lanes and maintain orderly work areas; stock supplies.
• Send prescriptions to pharmacies and handle prior authorizations as needed.
• Participate in team meetings and communicate progress across departments.
• Engage in ongoing professional development to enhance skills.

Skills

Patient care experience

Organizational skills

Team collaboration

Positive attitude

Education

High school diploma or equivalent

AAO home study completion

Tools

Macular OCT imaging

Retinal imaging equipment

Job description

Why VTV:At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world-class culture while making a meaningful impact.Our core values that provide our foundation:Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.Job Opportunity:We are growing and we are looking for a Ophthalmic Assistant to join our Retina team!You Are:Ready to live out our core values in patient and team member interactionsCommitted to providing an excellent patient experience from start to finishHighly organized and able to anticipate patient needsReady to bring a positive attitude, humor and energy to our clinical team every dayYou Will Make an Impact By:Triaging patients and recording consistent and accurate documentation of a patient's medical history.Obtaining patient's chief complaint, and performing screening activities, such as visual acuity, visual fields, pupil dilation, and checking blood pressures.Performing macular OCT imaging, and any other retinal imaging as needed.Preparing exam rooms and patient charts for doctor.Preparing for and assisting with in-office procedures as needed.Triaging patient phone calls by answering questions and resolving concerns as directed to achieve patient satisfaction.Ensuring the opening, closing, maintenance and stocking of exam lanes and maintaining order work areas.Sending prescriptions to patients’ pharmacies as requested by the doctor, and handling prior authorization requests as needed.Participating in regular team meetings and reports team progress to ensure effective team and inter-department communications.Actively participating in ongoing professional self-development to enhance training and skills.You Have:A high school diploma or equivalentPrevious experience and/or training with completion of the American Academy of Ophthalmology (AAO) home study preferred.Previous patient care experience preferred.Investments in YOU:Vance Thompson Vision offers a full benefits package and competitive compensation, including:Medical, dental and vision insuranceEmployer paid benefits: paid time off, retirement savings contributions, life insurance and disability insuranceA variety of voluntary benefits for you and your familyShoe allowance for full time staffEducation AllowanceWellness Program paired with a Lifestyle Spending AccountVance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.