FIRST IMPRESSIONS ASC PART TIME

VANCE THOMPSON VISION SURGERY CENTER BOZEMAN LLC; Bozeman (MT); On-site; USD 21,000 - 30,000; Part time

Job summary

Vance Thompson Vision Surgery Center Bozeman LLC is seeking a Part-Time First Impressions – ASC Concierge to join our team in January 2027.

You will greet and register patients, communicate with nursing staff, and assist with chart preparation. You will also monitor pre-op/post-op status, keep the waiting area welcoming, and help resolve patient concerns with empathy and clear communication.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience is helpful.
• Strong communication and empathy for patients.

Responsibilities

• Greet and register patients promptly, pleasantly, and helpfully.
• Communicate patient needs to nursing staff and internal departments.
• Assist with chart preparation for surgery center patients.
• Check in on the status of patients in pre-op and post-op and assist patients into and out of the center.
• Keep the waiting area clean and visually appealing; ensure snacks and beverages are stocked.
• Handle difficult patient concerns with positive solutions and active listening.

Skills

Customer service

Communication

Team orientation

Education

High school diploma or equivalent

Job description

Why VTV:At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater—join us and discover what it means to create a world-class culture while making a meaningful impact.Our core values that provide our foundation:Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.Job Opportunity:Our new Surgery Center opens in February 2027! We are looking for a Part-Time First Impressions – ASC Concierge to join our team in January 2027.You Are:Ready to live out our core values in patient and team member interactionsAble to bring a positive attitude every dayTeam-orientedAble to demonstrate strong customer service and communication skillsYou Will Make an Impact By:Greeting and registering patients in a prompt, pleasant, and helpful manner.Communicating with nursing staff and internal departments on patient needs and concerns.Assisting with chart preparation for surgery center patients.Checking in on the status of patients in pre-op and post-op, and assisting patients into and out of the surgery center.Ensuring the surgery waiting area is clean and visually appealing to patients, and that snack and beverage items are fully stocked and available at all times.Handling difficult or escalated patient concerns and providing positive solutions.Exceeding our patient’s expectations through active listening, effective communication, and empathy.You Have:A high school diploma or equivalentPrevious customer service experience helpfulInvestments in YOU:Vance Thompson Vision offers a full benefits package and competitive compensation, including:401k with company contributionsEducation AllowanceWellness Program paired with a Lifestyle Spending AccountVance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.