Fire Systems Customer Experience Coordinator

Cintas Corporation; Auburn, Northern (WA, KY); Hybrid; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with company match

Paid Time Off

Job summary

Cintas Corporation is seeking a Customer Experience Coordinator in the Seattle area to provide first-rate service to internal partners and customers. You will handle scheduling for technicians, assist with invoices, and respond to inquiries related to fire suppression and alarm systems.

The role requires strong communication skills, the ability to coordinate with field teams, and familiarity with fire suppression products. This is a full-time on-site position with competitive benefits.

Qualifications

• High school diploma or GED required.
• Excellent phone demeanor with customer service experience including transferring calls.

Responsibilities

• Serve as liaison regarding fire systems to support customers with relevant information.
• Schedule and dispatch technicians to customer sites based on inspections and emergencies.
• Produce accurate reports by collecting data from standard sources.

Skills

Phone etiquette

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Cintas Corporation is seeking a Customer Experience Coordinator in the Seattle area to provide first-rate service to internal partners and customers. You will handle scheduling for technicians, assist with invoices, and respond to inquiries related to fire suppression and alarm systems.

The role requires strong communication skills, the ability to coordinate with field teams, and familiarity with fire suppression products. This is a full-time on-site position with competitive benefits.