Fire & Life Safety Field Technician

Johnson Controls, Inc.; Lake Oswego (OR); Presencial; USD 40.000 - 61.000; Jornada completa

Descripción de la vacante

Johnson Controls, Inc. in Lake Oswego, OR is seeking a Fire/Life Safety Technician to service and repair electronic fire alarm systems at customer sites. You will diagnose issues, interpret blueprints, and work with various manufacturers’ systems, with on-call rotation and potential overnight travel.

A valid driver’s license and pre-employment background checks are required. The role emphasizes safety, customer service, and reliability, with opportunities for NICET certification and ongoing

Formación

• 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• Knowledge of test equipment, multi-meter, digital analyser, and commissioning devices.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet.
• Ability to work flexible hours including weekends to meet customer requirements.
• Overnight travel may be required.
• Demonstrate a high level of customer service.
• Maintain truck inventory to ensure timely response to customer needs.
• Ability to adhere to, implement, and always follow safety guidelines and procedures.
• Strong organizational skills, positive attitude, and an ability to learn quickly.
• Possess a valid driver’s license and driving record that meets company requirements.
• Able to pass a pre-employment background and drug test.
• Retain any licenses that are required by National, State and Local codes.

Responsabilidades

• Receive service calls from Service Resource Center and diagnose equipment problems.
• Repair and service fire alarm systems and related building products at customer sites.
• Provide high level of customer service and solutions at time of service.
• Follow troubleshooting procedures and refer to manuals.
• Read blueprints and specifications.
• Exhibit excellent customer service skills to ensure satisfaction.
• Complete Service Acknowledgements with proper coding and obtain customer signatures.
• Participate in on-call rotation.
• Help train or mentor others on the service team.
• Provide recommendations and quotes to improve facility efficiency and upsell where appropriate.
• Perform other duties as assigned.

Conocimientos

Low voltage electrical

Fire/Life Safety systems

Blueprints interpretation

Test equipment usage

Customer service

Physical stamina

Flexible hours

Valid driver’s license

Educación

NICET Level II certification

Herramientas

Multi-meter

Digital analyser

Commissioning devices

Descripción del empleo

Johnson Controls, Inc. in Lake Oswego, OR is seeking a Fire/Life Safety Technician to service and repair electronic fire alarm systems at customer sites. You will diagnose issues, interpret blueprints, and work with various manufacturers’ systems, with on-call rotation and potential overnight travel.

A valid driver’s license and pre-employment background checks are required. The role emphasizes safety, customer service, and reliability, with opportunities for NICET certification and ongoing