Fire Alarm & Life Safety Field Technician

Johnson Controls, Inc.; North Little Rock (AR); Sur place; USD 30 000 - 41 000; Plein temps

Résumé du poste

Johnson Controls, Inc. is seeking a skilled Service Technician to diagnose and repair fire alarm and related building systems at customer sites. You will read blueprints, communicate with customers, and participate in on-call rotations, with occasional overnight travel.

A valid Arkansas alarm license or ability to obtain one is preferred. This role offers a competitive hourly wage, opportunities to mentor colleagues, and a chance to help customers improve the reliability and safety of their

Qualifications

• 1+ years' experience with fire alarm, access control, security intrusion, sound and communications systems.
• Arkansas Alarm License or obtain it once hired.
• Must be able to interpret blueprints, diagrams and specifications.
• A good working knowledge of computers is necessary.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

Responsabilités

• Receive service calls from Service Resource Center and assess equipment/system issues.
• Contact customer representative to ascertain problems and provide updates.
• Diagnose problems and perform service and repairs on fire alarm systems and related building products at customer sites.
• Follow troubleshooting procedures, refer to manuals, and repair equipment.
• Service, troubleshoot and install fire & life safety systems including SimplexGrinnell.
• Read and interpret blueprints, diagrams, specifications, and manuals.
• Exhibit excellent customer service and ensure customer satisfaction.
• Complete Service Acknowledgements with proper coding via mobile devices.
• Obtain customer signature upon completion and participate in on-call rotation.
• Provide quotes to support recommendations and upsell opportunities.

Connaissances

Fire alarm

Access control

Security intrusion

Sound and communications

Formation

Arkansas Alarm License

Outils

NICET II

Description du poste

Johnson Controls, Inc. is seeking a skilled Service Technician to diagnose and repair fire alarm and related building systems at customer sites. You will read blueprints, communicate with customers, and participate in on-call rotations, with occasional overnight travel.

A valid Arkansas alarm license or ability to obtain one is preferred. This role offers a competitive hourly wage, opportunities to mentor colleagues, and a chance to help customers improve the reliability and safety of their