Emergency Fire Dispatcher - 24/7 Operations

911 Emergency Communications; Ware (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

911 Emergency Communications in Ware, MA seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain critical communications with responding crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication, with ongoing training and certifications potentially required for specific assignments. Work may involve rotating shifts to cover emergencies.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Ware, MA seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident details, alert resources, and maintain critical communications with responding crews.

Applicants should be comfortable with computer systems, data entry, maps, and radio communication, with ongoing training and certifications potentially required for specific assignments. Work may involve rotating shifts to cover emergencies.