Emergency Fire Dispatcher – 24/7 Incident Communications

911 Emergency Communications; Merrimac (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Merrimac, MA is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses, receive incident details, alert resources, and maintain contact with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch training or EMS dispatch background may be necessary for certain assignments; entry-level options may exist.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps

Computer literacy

Education

High school diploma

Job description

911 Emergency Communications in Merrimac, MA is seeking Fire Dispatcher opportunities. Dispatchers coordinate responses, receive incident details, alert resources, and maintain contact with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch training or EMS dispatch background may be necessary for certain assignments; entry-level options may exist.