Emergency Fire Dispatcher — 24/7 Critical Incident Alerts

Emergency Telecommunicator Services; Mashpee (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Retirement programs

Job summary

Emergency Telecommunicator Services in Mashpee, MA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, document details, and maintain radio communications with responding crews.

This role requires accuracy with data entry, maps, and established response plans. Some positions may require fire dispatch or EMS dispatch training and you must be able to work odd hours, weekends, and overtime as needed.

Qualifications

• High school diploma or GED is commonly required.
• Some employers provide entry-level instruction; others seek trained dispatchers.
• Fire/EMS dispatch training and related coursework may be required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Record dispatch times, unit movements, and significant incident updates

Skills

Communication

Data entry

Radio communication

Map reading

Education

High school diploma or GED

Fire dispatch training

Emergency medical dispatch training

Job description

Emergency Telecommunicator Services in Mashpee, MA is seeking a Fire Dispatcher to coordinate responses to fires, rescues, and hazards. You will receive incident information, document details, and maintain radio communications with responding crews.

This role requires accuracy with data entry, maps, and established response plans. Some positions may require fire dispatch or EMS dispatch training and you must be able to work odd hours, weekends, and overtime as needed.