French-Speaking FinTech Advisor | Relocation to Sofia

Recruitment By Ierotheos; United States; Remote; USD 12,000 - 22,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

train, hotel)

Free Relocation Concierge — a Reloc...

Monthly Performance Bonus

Job summary

Mercier Consultancy Group is seeking a French-speaking Advisor for an Online Payment Platform in Sofia, Bulgaria. Join a leading FinTech team and support French-speaking clients with secure, efficient payment solutions.

You will work with cross-functional teams, stay updated on security protocols, and help clients navigate platform features. A relocation package and training are provided to ensure smooth onboarding.

Qualifications

• Native or fluent French, written and spoken.
• EU passport holder.
• English proficiency to navigate internal docs.
• Experience in customer service, banking, or FinTech.
• Willing to relocate to Sofia.

Responsibilities

• Act as the primary point of contact for French-speaking clients regarding online payment solutions and FinTech accounts.
• Resolve payment inquiries while adhering to financial regulations.
• Provide guidance on platform features, security, and transactions.
• Collaborate with internal technical and risk teams to resolve issues.
• Stay updated on FinTech trends and security protocols.

Skills

French fluency

English proficiency

Customer service experience

Analytical skills

Willing to relocate

Job description

Mercier Consultancy Group is seeking a French-speaking Advisor for an Online Payment Platform in Sofia, Bulgaria. Join a leading FinTech team and support French-speaking clients with secure, efficient payment solutions.

You will work with cross-functional teams, stay updated on security protocols, and help clients navigate platform features. A relocation package and training are provided to ensure smooth onboarding.