Fintech Partnerships Lead — Onboarding & Execution

riverbank group; Spokane (WA); On-site; USD 72,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

Vacation 3 weeks

Sick leave 12 days

401k match

Medical insurance

Parental leave

Job summary

RiverBank, a Spokane-based community bank, seeks a Fintech Partnership Manager to own the fintech partnership lifecycle—from identifying partners to underwriting, onboarding, risk oversight, and ongoing relationship management.

The role blends relationship management, disciplined program administration, and practical banking/fintech risk understanding to enable responsible growth across RiverBank's fintech ecosystem.

Qualifications

• Bachelor's degree in Finance, Business Administration, Information Technology, Management, or a related field preferred; equivalent banking/fintech experience may be considered.
• Minimum 3 years of experience in relationship management, program management, project management, or related banking function.
• Experience working across cross-functional teams and coordinating multi-department initiatives.
• Experience in community banking, fintech partnerships, or third-party relationships preferred.
• Strong leadership, communication, organization, and problem-solving skills.

Responsibilities

• Serve as the primary contact for fintech partners, coordinating recurring calls, routing questions, documenting decisions, and following up on open items.
• Oversee day-to-day partner administration with logs, tracking issues, coordinating service needs, and providing status updates to leadership.
• Support the launch of new fintech partners and products, and enhancements for existing partners.
• Maintain partner records, implementation materials, status updates, launch documentation, and program inventories for consistency and reporting.
• Lead onboarding activities for new fintech partners and products, ensuring a well-documented, coordinated rollout across RiverBank teams.
• Develop and maintain launch checklists, implementation plans, meeting agendas, action logs, and post-launch follow-up items.
• Coordinate with Operations, Compliance, IT, Finance, Risk, and leadership to ensure timely execution of fintech initiatives.
• Facilitate internal and external meetings, document key decisions, assign actions, and monitor progress through completion.
• Maintain documentation that supports sound program administration and coordination with RiverBank policies and procedures.

Skills

Relationship management

Program management

Cross-functional teamwork

Banking/fintech risk

Communication

Education

Bachelor's degree in Finance/Business Administration/IT/Management

Tools

Microsoft 365

Project management tools

Job description

RiverBank, a Spokane-based community bank, seeks a Fintech Partnership Manager to own the fintech partnership lifecycle—from identifying partners to underwriting, onboarding, risk oversight, and ongoing relationship management.

The role blends relationship management, disciplined program administration, and practical banking/fintech risk understanding to enable responsible growth across RiverBank's fintech ecosystem.