Finnish Speaking Digital Store Consultant

Employers from Greece; United States; Remote; USD 47.000 - 62.000; Vollzeit

Benefits dieser Stelle

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Zusammenfassung

Patrique Mercier Recruitment FR is seeking a Finnish Speaking Digital Store Consultant to join our team. You will engage with Finnish speaking customers, providing support to enhance their online shopping experience and helping them navigate the digital store.

This remote role requires fluent Finnish and English, experience in customer service or consulting, and familiarity with CRM systems. You will collaborate with marketing and sales to boost engagement and address customer needs.

Qualifikationen

• Fluent in Finnish and English, written and spoken.
• Experience in customer service, sales, or consulting.
• Knowledge of digital retail platforms and tools.
• Strong communication and interpersonal skills.
• Self-motivated and able to work remotely in a fast-paced environment.
• Proficient in CRM systems and MS Office.

Aufgaben

• Assist Finnish-speaking customers by responding to inquiries and guiding on the digital store's products.
• Develop understanding of product offerings to meet customer needs.
• Conduct training sessions for customers on how to navigate digital store platforms.
• Collaborate with marketing and sales to increase customer engagement.
• Collect and analyze customer feedback to improve the digital shopping experience.
• Stay informed about trends in e-commerce and digital retail.
• Address customer issues or complaints related to the digital store experience.

Kenntnisse

Finnish language

English language

Customer service

E-commerce knowledge

CRM systems

Communication skills

Tools

CRM software

Jobbeschreibung

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is a reputable recruitment agency located in Greece, dedicated to aligning talented professionals with prominent companies across diverse industries. We are searching for a Finnish Speaking Digital Store Consultant to join our dynamic team. In this essential role, you will engage with Finnish-speaking customers, providing comprehensive support and insights to enhance their digital shopping experiences. Your contributions will be instrumental in ensuring customer satisfaction and fostering successful online interactions.

Responsibilities

• Assist Finnish-speaking customers by responding to inquiries and offering expert guidance on the digital store's products and services.


• Develop a robust understanding of the product offerings to effectively meet customer needs.


• Conduct training sessions for customers on how to effectively navigate and use digital store platforms.


• Collaborate with marketing and sales teams to formulate strategies aimed at increasing customer engagement.


• Collect and analyze customer feedback to identify opportunities for enhancing the digital shopping experience.


• Stay abreast of the latest trends in e-commerce and digital retail to provide knowledgeable recommendations.


• Efficiently address customer issues or complaints related to the digital store experience.

Requirements

• Fluency in Finnish and English, both written and spoken.


• Experience in customer service, sales, or consulting, particularly within the e-commerce or digital retail sector.


• Strong knowledge of digital platforms and tools used in online retail.


• Excellent communication and interpersonal skills, focused on fostering customer satisfaction.


• Self-motivated and capable of working effectively in a fast-paced, remote working environment.


• Proficient in CRM systems and the Microsoft Office suite.


• Strong problem-solving skills with a proactive approach to customer care.

Benefits

1. Competitive Monthly Salary


2. Monthly Performance Bonus


3. Fully Paid Training


4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )


5. Health Insurance


6. Private Health Insurance


7. 2 Extra Salaries Per Year


8. And Much More...