Fine Jewelry Sales Specialist - Luxury Clienteling & Events

Macy's, Inc.; Florence (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program with...

Job summary

Macy’s is excited to welcome a Fine Jewelry Sales Colleague who delivers outstanding customer service in our Fine Jewelry and Watch Complex. You’ll educate customers on precious metals, gemstones, and luxury brands while building lasting client relationships through consultative selling.

You will promote our loyalty and warranty programs, assist with fittings, and leverage digital shopping tools to enhance the customer experience.

Qualifications

• 1–2 years of related experience required.
• Strong communication and customer service skills.
• Knowledge of fine jewelry, precious metals and luxury brands helpful.

Responsibilities

• Provide outstanding customer service in the Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and support events.
• Maintain secure, accurate presentation of merchandise and stock.
• Assist clients with fittings and use of digital shopping tools.
• Drive sales to achieve daily goals and build client relationships.

Skills

Customer service

Sales

Communication

Product knowledge

Clienteling tools

Tools

POS systems

Digital shopping tools

Job description

Macy’s is excited to welcome a Fine Jewelry Sales Colleague who delivers outstanding customer service in our Fine Jewelry and Watch Complex. You’ll educate customers on precious metals, gemstones, and luxury brands while building lasting client relationships through consultative selling.

You will promote our loyalty and warranty programs, assist with fittings, and leverage digital shopping tools to enhance the customer experience.