Fine Jewelry Sales Specialist - Clienteling & Luxury Service

Macy's, Inc.; Roseville (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Macy's, Inc. is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling and our clientele program. You will promote loyalty and warranty programs, assist with inventory and events, and ensure the merchandise is presented impeccably.

Qualifications

• Flexible availability including days, evenings, weekends.
• Effective communication with customers, co-workers and supervisors.
• Ability to use POS tools and digital shopping tools.
• Strong product knowledge of fine jewelry and luxury brands.
• Commitment to delivering exceptional service and meeting sales goals.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs and support events.
• Support inventory, fulfillment, and presentation of merchandise.
• Use product knowledge to educate customers and build client relationships.
• Achieve sales goals while maintaining security and accuracy of merchandise.

Skills

Customer service

Communication

POS tools

Clienteling

Tools

POS systems

Job description

Macy's, Inc. is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling and our clientele program. You will promote loyalty and warranty programs, assist with inventory and events, and ensure the merchandise is presented impeccably.