Fine Jewelry Sales Pro — Clienteling & Events

Macy's; Escondido (CA); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Holidays

Merchandise discounts

Incentives

Merit review

EAP

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and clienteling tools.

You will promote the loyalty and warranty programs, assist with inventory and fulfillment, and ensure impeccable presentation and security of merchandise while achieving sales goals in a dynamic department.

Qualifications

• 1-2 years of related experience required.
• Ability to understand and communicate effectively with customers, co-workers, and supervisors.
• Experience using point-of-sale tools and digital shopping tools.
• Ability to open credit accounts and promote loyalty benefits.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Build lasting client relationships through consultative selling and clienteling tools.
• Promote loyalty and warranty programs and participate in events.
• Assist with inventory, replenishment, pricing, and merchandise presentation.
• Support security, accuracy, and presentation of merchandise.

Skills

Customer service

Sales skills

Communication

Tools

POS tools

Digital tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and clienteling tools.

You will promote the loyalty and warranty programs, assist with inventory and fulfillment, and ensure impeccable presentation and security of merchandise while achieving sales goals in a dynamic department.