Fine Jewelry Sales Specialist - Luxury Concierge

Macy's, Inc.

Bellevue (WA)

On-site

USD 25,000 - 39,000

Full time

4 days ago

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Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's, Inc. is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex.

You will provide elegant, personalized service, educate customers on precious metals and gemstones, and build lasting client relationships through consultative selling and loyalty programs. You will also support inventory, merchandising, and special events, ensure secure, accurate merchandise presentation, and work with the team to achieve sales goals with a focus

Qualifications

1-2 years of related experience required.
Read and understand employment policies in English.
Provide product recommendations, assisting with fittings and digital shopping tools.

Responsibilities

Provide outstanding customer service in Fine Jewelry and Watch Complex and create welcoming shopping experiences.
Educate customers on precious metals, gemstones, and luxury brands with strong product knowledge.
Promote loyalty and warranty programs, support inventory and fulfillment, and assist with special events.
Ensure security, accuracy, and presentation of merchandise and collaborate with team to meet sales goals.