Fine Jewelry Sales Specialist — Clienteling & Commission

Macy's; Downey (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Paid holidays

Training & development

Volunteer opportunities

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals and luxury brands, building relationships through consultative selling and clienteling to meet sales goals.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and fulfillment, and assisting with special events while ensuring secure, well-presented merchandise on the sales floor.

Qualifications

• 1-2 years of related experience required.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Educate customers on precious metals, gemstones and luxury brands.
• Build lasting client relationships through consultative selling and clienteling.
• Promote loyalty and warranty programs, support inventory and fulfillment.
• Assist with events and maintain secure, impeccable merchandise presentation.

Skills

Customer service

Sales

Jewelry knowledge

Tools

POS systems

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals and luxury brands, building relationships through consultative selling and clienteling to meet sales goals.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and fulfillment, and assisting with special events while ensuring secure, well-presented merchandise on the sales floor.