Fine Jewelry Sales Specialist

Macy's, Inc.; Medford (OR); On-site; USD 21,000 - 28,000; Full time

Job summary

Macy's in the Fine Jewelry and Watch Complex seeks a Sales Colleague to deliver exceptional service, educate customers on precious metals and luxury brands, and help them select perfect pieces for special moments. You will build client relationships through consultative selling and active use of loyalty programs.

Responsibilities include promoting loyalty and warranty programs, assisting with inventory and events, and ensuring secure, well-presented merchandise while meeting sales goals.

Qualifications

• Excellent customer service and communication skills.
• Ability to understand customer needs and provide product recommendations.
• Strong knowledge of fine jewelry, gemstones, and luxury brands is a plus.
• Willingness to learn loyalty and warranty programs and use clienteling tools.

Responsibilities

• Provide outstanding service in Fine Jewelry and Watch Complex and help customers find the perfect piece.
• Promote loyalty and warranty programs and assist with inventory and fulfillment activities.
• Support events, maintain secure and impeccable merchandise presentation, and achieve sales goals.
• Use POS tools to process transactions and leverage clienteling to build lasting relationships.

Job description

Macy's in the Fine Jewelry and Watch Complex seeks a Sales Colleague to deliver exceptional service, educate customers on precious metals and luxury brands, and help them select perfect pieces for special moments. You will build client relationships through consultative selling and active use of loyalty programs.

Responsibilities include promoting loyalty and warranty programs, assisting with inventory and events, and ensuring secure, well-presented merchandise while meeting sales goals.