Fine Jewelry Sales Associate | Clienteling Pro

Poughkeepsie Galleria; City of Poughkeepsie (NY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Career development

Job summary

Macy’s is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling and our clientele program.

You will promote loyalty programs, support inventory and events, and ensure impeccable merchandise presentation. A strong emphasis on hospitality, product knowledge, and teamwork drives success in this

Qualifications

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Leverage product knowledge to educate customers on metals, gemstones, and luxury brands.

Responsibilities

• Promote loyalty and warranty programs.
• Support inventory and fulfillment activities.
• Uphold security and presentation of merchandise.
• Work with team to achieve sales goals and support events.
• Engage customers with personalized service and clienteling tools.

Skills

Customer service

Sales expertise

Communication skills

Product knowledge

Clienteling tools

Tools

POS system

Job description

Macy’s is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling and our clientele program.

You will promote loyalty programs, support inventory and events, and ensure impeccable merchandise presentation. A strong emphasis on hospitality, product knowledge, and teamwork drives success in this