Fine Jewelry Sales Specialist - Commission Eligible

Macy's; Bolingbrook (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off and holidays

Career development opportunities

Merchandise discounts

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will leverage product knowledge to educate customers and foster lasting relationships through consultative selling and clienteling.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and events, and ensuring secure, accurate merchandise presentation. Join a team focused on exceeding sales goals and superior customer experiences.

Qualifications

• Provide outstanding customer service and create welcoming experiences.
• Demonstrate superior product knowledge in jewelry and luxury brands.
• Build client relationships through consultative selling and clienteling tools.
• Promote loyalty and warranty programs to drive sales and retention.
• Uphold security, accuracy, and presentation of merchandise.

Responsibilities

• Promote loyalty and warranty programs and support events.
• Assist with inventory, fulfillment, and merchandise presentation.
• Work with team to hit sales goals and maintain operational excellence.
• Use POS and digital tools to complete transactions smoothly.
• Ensure a warm, knowledgeable shopping experience for every customer.

Skills

Customer service

Product knowledge

Clienteling

Consultative selling

Hospitality

Tools

POS systems

Digital shopping tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will leverage product knowledge to educate customers and foster lasting relationships through consultative selling and clienteling.

Responsibilities include promoting loyalty and warranty programs, supporting inventory and events, and ensuring secure, accurate merchandise presentation. Join a team focused on exceeding sales goals and superior customer experiences.