Fine Jewelry Sales Pro — Commission & Clienteling

Macy's; Leawood (KS); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Eight paid holidays

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will greet customers, educate them on gemstones and precious metals, and help them find pieces that celebrate life's moments.

You will build relationships through consultative selling, participate in loyalty and warranty programs, and assist with inventory, events, and merchandise presentation.

Qualifications

• 1–2 years of related experience required.
• Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience.
• Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches.

Responsibilities

• Meet and surpass daily sales goals by delivering exceptional service.
• Drive sales and operational excellence by leveraging product knowledge and vendor training.
• Support loyalty and warranty programs, inventory, and events; ensure secure, accurate merchandise presentation.

Skills

Customer service

Sales experience

Product knowledge

Communication

POS system

Tools

POS system

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will greet customers, educate them on gemstones and precious metals, and help them find pieces that celebrate life's moments.

You will build relationships through consultative selling, participate in loyalty and warranty programs, and assist with inventory, events, and merchandise presentation.