Fine Jewelry Sales Pro - Commission & Clienteling

Macy's; Greensboro (NC); On-site; USD 29,000 - 42,000; Full time

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You bring elegance, expertise, and personalized service to every interaction, helping customers find pieces for life’s moments.

You will promote loyalty programs, support inventory and events, and maintain secure, well-presented merchandise while building lasting client relationships through consultative selling.

Qualifications

• 1-2 years of related experience required.
• Flexible availability including weekends and holidays.
• Ability to read and understand employment policies.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs.
• Support inventory, fulfillment, and events.
• Ensure security, accuracy, and presentation of merchandise.

Skills

Customer service

Product knowledge

Clienteling tools

Point-of-sale

Team collaboration

Communication

Tools

POS system

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional service in our Fine Jewelry and Watch Complex. You bring elegance, expertise, and personalized service to every interaction, helping customers find pieces for life’s moments.

You will promote loyalty programs, support inventory and events, and maintain secure, well-presented merchandise while building lasting client relationships through consultative selling.