Fine Jewelry Sales Associate — Commission & Clienteling

Macy's; King of Prussia (PA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Holidays

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and loyalty programs.

Join a team that emphasizes hospitality, product knowledge, and exceptional presentation while supporting inventory, events, and daily sales goals across a premium jewelry department.

Qualifications

• Customer service experience in retail.
• Ability to meet daily sales goals.
• Strong knowledge of jewelry and luxury brands.
• Read and understand employment policies in English.

Responsibilities

• Provide product recommendations and assist with fittings.
• Drive sales and client loyalty through consultative selling.
• Promote loyalty and warranty programs to customers.
• Support inventory, events, and merchandise presentation.
• Maintain an organized, shoppable jewelry space and use POS tools.

Skills

Customer service

Sales-focused

Communication

Clienteling

Education

High School Diploma

Tools

POS System

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, and build lasting client relationships through consultative selling and loyalty programs.

Join a team that emphasizes hospitality, product knowledge, and exceptional presentation while supporting inventory, events, and daily sales goals across a premium jewelry department.