Fine Jewelry Sales Specialist (Commission)

Macy's; Bolingbrook (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Professional development

Merchandise discounts

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague in our Fine Jewelry and Watch Complex. You will deliver outstanding customer service, educate customers on precious metals, gemstones, and luxury brands, and help them select the perfect piece to celebrate life’s moments.

You will use product knowledge to educate, assist, and build lasting client relationships through consultative selling, while promoting loyalty programs and contributing to sales goals.

Qualifications

• Customer-focused approach and ability to build rapport with clients.
• Strong communication and active listening to understand customer needs.
• Ability to meet and exceed daily sales goals through consultative selling.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs; support inventory and events.
• Maintain an organized, shoppable space with accurate stock presentation and pricing.
• Utilize clienteling tools to foster client relationships and drive sales.
• Complete transactions using POS technology and digital tools.

Skills

Customer service

Sales ability

Communication

Product knowledge

Tools

Point-of-sale systems

Job description

Macy's is seeking a Fine Jewelry Sales Colleague in our Fine Jewelry and Watch Complex. You will deliver outstanding customer service, educate customers on precious metals, gemstones, and luxury brands, and help them select the perfect piece to celebrate life’s moments.

You will use product knowledge to educate, assist, and build lasting client relationships through consultative selling, while promoting loyalty programs and contributing to sales goals.