Fine-Dining Server — World-Class Guest Experience

BWM Biltmore Workforce Management; Asheville (NC); On-site; USD 24,000 - 32,000; Part time

Job summary

The Biltmore Estate is seeking a friendly Part-time Server to coordinate all table service and communicate with front and back of house staff, ensuring a world-class dining experience that exceeds guest expectations. You will deliver gracious hospitality, present wine, assist with POS transactions, and uphold Biltmore service standards.

Shifts run 6:30am–9:00pm, with holidays and weekends required, and a commitment to maintain a clean, safe work environment.

Qualifications

• High school diploma required.
• Previous serving experience in a full-service restaurant preferred, fine dining a plus.
• Strong guest service and communication skills is essential.

Responsibilities

• Process guest orders to ensure timely preparation.
• Present, open, and pour wine for guests.
• Observe diners and respond to requests to ensure satisfaction.
• Total bills and process payments at the POS.
• Maintain knowledge of menu and beverages and upsell appropriately.
• Follow Biltmore service standards and safety guidelines.
• Work with front and back of house to ensure smooth service.

Skills

Guest service

Communication

Multi-tasking

Teamwork

Education

High school diploma

Tools

POS system

Job description

The Biltmore Estate is seeking a friendly Part-time Server to coordinate all table service and communicate with front and back of house staff, ensuring a world-class dining experience that exceeds guest expectations. You will deliver gracious hospitality, present wine, assist with POS transactions, and uphold Biltmore service standards.

Shifts run 6:30am–9:00pm, with holidays and weekends required, and a commitment to maintain a clean, safe work environment.