Fine Dining Attendant — Guest Experience Specialist

The Biltmore Company; Asheville (NC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

On-site health clinic

Free employee meals

Health, life, dental, vision insurance

Paid vacation & holidays

Employee discounts

Job summary

The Biltmore Company is seeking a dining room support role to assist servers and supervisors in delivering world-class food and beverage service at the Inn. The position requires early hours, weekend and holiday availability, and a flexible 20-29 hour weekly schedule. Benefits include health, dental, vision, paid leave, meals, and employee discounts.

Responsibilities include setting tables, delivering meals, and maintaining dining room cleanliness in accordance with Inn and Biltmore standards.

Qualifications

• High School diploma or GED equivalency.
• Ability to read instructions and basic counting skills for restocking activities.
• Ability to remain attentive to guest needs and experience in a Fine Dining restaurant.

Responsibilities

• Serve water to guests and replenish throughout the meal.
• Anticipate guests’ needs and maintain positive guest relations.
• Clear tables and transport items to breakdown area after guests depart.
• Reset tables to Inn specifications and Biltmore standards.
• Assist in delivering food to tables and seating guests.
• Read food order tickets and organize items for delivery.
• Ensure food items meet standards and coordinate with culinary for corrections.
• Explain food items to guests and deliver to the correct seat.
• Set up and restock side stations and ensure utensils, glassware, linen are ready.

Skills

Guest services

Attention to detail

Team player

Education

High School diploma or GED

Job description

The Biltmore Company is seeking a dining room support role to assist servers and supervisors in delivering world-class food and beverage service at the Inn. The position requires early hours, weekend and holiday availability, and a flexible 20-29 hour weekly schedule. Benefits include health, dental, vision, paid leave, meals, and employee discounts.

Responsibilities include setting tables, delivering meals, and maintaining dining room cleanliness in accordance with Inn and Biltmore standards.