Fine-Dining Restaurant GM/AGM: Ops & Guest Experience

Actus USA; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

A high-end restaurant in New York is seeking an experienced Restaurant General Manager to oversee overall operations and ensure the highest standards of service. The ideal candidate will have a minimum of 5 years of management experience in a fine-dining environment, strong leadership skills, and a customer-centric approach. Responsibilities include managing staff, ensuring food safety, and maintaining operational efficiency. This is a pivotal role that demands excellent communication and interpersonal skills, with bilingual capabilities being a plus.

Qualifications

• Minimum 5 years of management experience in a high-end or fine-dining restaurant environment.
• Proven ability to lead FOH operations and manage cross-functional teams.
• Strong customer service orientation with excellent communication and interpersonal skills.

Responsibilities

• Oversee staff performance and ensure smooth day-to-day management.
• Maintain a safe, secure, and healthy restaurant environment.
• Manage operational reports to senior management in a timely manner.
• Control food cost and maintain proper food safety standards.

Skills

Management experience in high-end or fine-dining restaurant environment

Leadership of FOH operations

Strong customer service orientation

Excellent communication and interpersonal skills

Knowledge of food safety and labor management

Bilingual (English and Japanese preferred)

Job description

A high-end restaurant in New York is seeking an experienced Restaurant General Manager to oversee overall operations and ensure the highest standards of service. The ideal candidate will have a minimum of 5 years of management experience in a fine-dining environment, strong leadership skills, and a customer-centric approach. Responsibilities include managing staff, ensuring food safety, and maintaining operational efficiency. This is a pivotal role that demands excellent communication and interpersonal skills, with bilingual capabilities being a plus.