Restaurant General Manager: Guest Service & Operations

Russell Tobin; New York (NY); On-site; USD 75,000 - 100,000; Full time

Job summary

A leading restaurant management company in New York is searching for an experienced General Manager. In this role, you will oversee daily restaurant operations, ensuring exceptional guest service while managing financial performance and compliance. Successful candidates will have at least 5 years of restaurant management experience, demonstrated leadership skills, and a commitment to team-building. If you're ready to lead a high-volume restaurant and foster a culture of excellence, this is the opportunity for you.

Qualifications

• Minimum 5 years of restaurant management experience in a fast-paced environment.
• Strong background in guest service, team leadership, and daily restaurant operations.
• Proven ability to manage labor, costs, and overall financial performance.
• Experience with scheduling, reporting, payroll, and operational compliance.

Responsibilities

• Oversee daily restaurant operations, including managers and hourly staff.
• Maintain exceptional guest service standards and resolve concerns professionally.
• Lead, train, mentor, and develop staff to ensure strong performance and accountability.
• Monitor service flow and remain present on the floor during service.
• Ensure compliance with company standards and regulations.

Skills

Strong organizational skills

Multitasking

Problem-solving skills

Excellent communication skills

Team leadership

Guest service

Tools

POS systems

Computer proficiency

Job description

A leading restaurant management company in New York is searching for an experienced General Manager. In this role, you will oversee daily restaurant operations, ensuring exceptional guest service while managing financial performance and compliance. Successful candidates will have at least 5 years of restaurant management experience, demonstrated leadership skills, and a commitment to team-building. If you're ready to lead a high-volume restaurant and foster a culture of excellence, this is the opportunity for you.