Fine Dining Host & Service Leader

Talk of the Town Restaurant Group; Lakeland (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Holidays Off

Paid Time Off

Restaurant Discounts

Direct Deposit

Giving Back – Charity roundups

Family Culture Environment

Job summary

Talk of the Town Restaurant Group in Lakeland, FL is seeking an experienced dining room leader to oversee servers and host staff, delivering a 5-star service standard and a welcoming guest experience. You will coordinate with management to maintain high standards of service, etiquette, and teamwork.

In this role you will guide daily operations, ensure proper attire, manage reservations, and assist with special events while fostering a culture of professionalism and guest satisfaction.

Qualifications

• Two years of fine dining experience preferred.
• Knowledge of dining operations and service standards.
• Excellent communication and telephone skills.
• Strong customer service in fast-paced environment.
• Able to read, write, and speak English.

Responsibilities

• Provide leadership and oversight of dining room servers and host/hostess.
• Support dining management in training team members.
• Ensure cleanliness and proper opening/closing of host stand.
• Ensure team members are properly attired/uniformed.
• Assign servers to reservation floor plan.
• Attends pre-meal meetings and assists during dinner service.
• Make reservations by phone and in person; manage calls.
• Assures setup of special events.
• Other duties as assigned.

Skills

Dining operations

Customer service

Team leadership

Training

Communication

English proficiency

Reservation guidelines

Tools

POS systems

Microsoft Excel

Reservation software

Job description

Talk of the Town Restaurant Group in Lakeland, FL is seeking an experienced dining room leader to oversee servers and host staff, delivering a 5-star service standard and a welcoming guest experience. You will coordinate with management to maintain high standards of service, etiquette, and teamwork.

In this role you will guide daily operations, ensure proper attire, manage reservations, and assist with special events while fostering a culture of professionalism and guest satisfaction.